Case Studies

Multilocation Biometric Attendance System with GPRS

CSS
  • Customer Name : Comprehensive Support Services
  • Location : Pune
  • Year of Installation : 2016

Comprehensive Support Services is a India -based international company providing Catering, Housekeeping, Facility Management, staffing solution to Industrial, institutional, health Care, Oil & Gas, Remote site services provider with a presence in over 10 countries spread, supported by over 2000 motivated, dedicated & eager employeesfrom over many nationalities.

Client Requirements :

  • Comprehensive Support Services Limited required time attendance with fingerprint and card authentication for their 20 location.
  • They did not want to install any software on client as internet and system were not available in remote location.
  • cloud based centralized attendance software and all location data was required to be stored at the head office.
  • Software should manage Multi Shift.

Cybernetics Solutions :

  • Fingerprint and card authentication with GPRS machines were installed at all sites
  • cloud based software services given to Comprehensive Support Services Limited.
  • All data comes on cybernetics central server.
  • Data automatically download form machine and uploaded on cybernetics central server.

Salient Features :

  • Cloud base attendance system.
  • No need to install software on client site
  • Database on secure server
  • Manual Punches
  • Tour entry

Hardware and Software :

  • Software : Cloud based cybernetic time attendance software
  • Hardware : X990 With GPRS

Benefits to the Client :

  • Biometric attendance machine has helped them to maintain and monitor employee attendance of 20 locations effectively with less human efforts.
  • Hassle free shift management system.
  • Intelligent reporting of multilocation
  • Easily manage overtimes hours

Frequently Asked Questions

Q.What was the challenge for Comprehensive Support Services?

They needed fingerprint and card attendance across 20 locations without installing client software, since internet and computers were unavailable at remote sites. All data had to centralise at head office with multi-shift support.

Q.How did Cybernetics solve the multilocation attendance challenge?

Cybernetics deployed X990 GPRS fingerprint machines at all 20 sites. A cloud-based attendance system automatically downloads data from machines and uploads it to the central server without any on-site software or IT staff.

Q.What is a GPRS attendance machine?

A GPRS attendance machine has a built-in SIM card and GPRS modem. It transmits punch data directly to a central server over the mobile network, eliminating the need for local network infrastructure at remote sites.

Q.What features were included in the Comprehensive Support Services solution?

Features included cloud-based centralised attendance, no client-side software requirement, secure central database, manual punch entry, tour entry, and multi-shift management with intelligent multi-location reporting.

Q.What benefits did Comprehensive Support Services gain?

The system enabled effective monitoring of 2,000+ employees across 20 locations with minimal human effort, hassle-free shift management, intelligent reporting by location, and simplified overtime management.