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HID Mobile Access® — Powered by Seos®

Your Phone
Is Your Access Card

Replace Plastic Cards with Digital, Cloud-Managed Mobile Credentials

HID Mobile Credentials let employees, students, and guests open doors, access elevators, log in to PCs, and more — using the smartphone or smartwatch they already carry. Credentials are issued instantly over the air and revoked in seconds.

📱 iOS & Android
⌚ Apple Watch / Wearables
💳 Apple Wallet & Google Wallet
🔵 BLE + NFC
📱
HID Mobile Access
Seos® Credential Active
TAP TO OPEN
Credential Issued OTA
AES-128 Encrypted
69%
of security leaders deploying or planning mobile credentials
0 sec
Time to issue a Mobile ID over the air
AES-128
SHA-256 secured over-the-air communication
20 ft
Twist & Go read range via BLE
iOS+Android
Full cross-platform support

Product Overview

What Are HID Mobile Credentials?

HID Mobile Credentials are digital access identities — the virtual equivalent of a physical access card or key fob — stored securely on a smartphone or wearable. Powered by HID's award-winning Seos® technology, they use Bluetooth Low Energy (BLE) and NFC communications to authenticate against compatible HID readers without any physical contact.

Credentials are issued, managed, and revoked remotely through the HID Origo™ Management Portal — a cloud platform that eliminates the need to physically collect and redistribute cards. Lose a phone? Revoke instantly. New hire? Issue a credential in seconds from any browser.

The solution supports the HID Mobile Access app (iOS and Android), Apple Wallet, Google Wallet, Apple Watch and other Wear OS wearables — giving organisations flexibility in how users carry and present their identity.

How It Works

1

Administrator Issues Credential

Via HID Origo portal — upload a CSV or add users individually. An invitation email is sent automatically.

2

User Downloads Mobile ID

The user taps the invitation link to download the HID Mobile Access app or add to their digital wallet.

3

Tap or Twist & Go to Access

Phone communicates via BLE or NFC to the reader. Biometric unlock adds a second authentication factor.

4

Manage & Revoke Remotely

Update permissions or revoke credentials instantly from the Origo portal — no card collection needed.

Capabilities

Key Features of HID Mobile Access

🔐

Seos® Credential Technology

The same Seos technology used in HID's highest-security physical cards is embedded in every Mobile ID — offering layered AES-128 encryption, mutual authentication, and signed credential exchange for incomparable data and privacy protection.

📡

Bluetooth Low Energy (BLE)

BLE is the primary communications standard, supporting both iOS and Android across Tap (close-range) and Twist & Go (long-range) modes. Low power consumption means minimal battery drain on users' devices.

📶

NFC Support (Android)

For Android users, NFC via Host-Based Card Emulation (HCE) provides the fastest possible tap-to-open experience, closely emulating the speed of a traditional contactless smart card presentation.

☁️

HID Origo™ Cloud Portal

Manage all users, credentials, devices, and access rights from a single cloud dashboard. Bulk-upload users via CSV, view real-time activity logs, and enforce enterprise security policies — from anywhere, on any device.

💳

Apple Wallet & Google Wallet

Employees can carry their digital access badge alongside payment cards and boarding passes in Apple Wallet or Google Wallet. iPhone users benefit from Express Mode — access even works with low or exhausted battery.

⌚

Wearable & Smartwatch Support

HID Mobile Access works on Apple Watch and Wear OS smartwatches. Google Wallet even supports dual-device provisioning — users can add their credential to both a smartphone and a smartwatch simultaneously.

🚀

Over-the-Air (OTA) Issuance

No face-to-face card printing or physical distribution required. An administrator emails an invitation link; the user provisions their Mobile ID in minutes — enabling instant onboarding for remote or distributed workforces.

🧬

Biometric Second Factor

Administrators can enforce device-lock-screen authentication (Face ID, Touch ID, fingerprint, or PIN) before a credential can be presented — adding a second factor of identity verification at every door.

🔄

Hybrid Card + Mobile

Most HID mobile-enabled readers can authenticate both physical cards and mobile devices simultaneously — enabling a phased, non-disruptive transition from plastic cards to mobile credentials at any pace.

Opening Modalities

Two Ways to Open a Door

HID Mobile Access supports two distinct gesture-based interaction modes, each configurable per reader location to match the environment and security requirements.

👆

Tap

The Tap gesture mirrors using a traditional contactless card. The user holds their phone near the reader, typically within 30 cm (12 inches). It works via NFC on Android or BLE on iOS and Android, providing a familiar, fast interaction at high-traffic doors.

📏 Range: Up to ~30 cm / 12 inches
🌀

Twist & Go

The Twist & Go gesture leverages BLE's extended range. The user rotates their wrist while walking toward the reader — the door unlocks automatically before they reach it. Ideal for loading docks, parking barriers, or hands-free environments.

📏 Range: Up to 2 m / 6 ft via BLE
💡

Pro Tip: Both modes are configurable per reader via the HID Reader Manager app. HID recommends maintaining consistent modality settings across all readers in a facility so users always know what to expect at every access point.

Digital Wallets

Native Apple Wallet & Google Wallet Integration

Through the HID Origo platform and certified integration partners, employees can add their corporate access badge directly to their preferred digital wallet — no dedicated app required.

🍎

Apple Wallet

Add your corporate badge to iPhone and Apple Watch. Supports Express Mode — works even with low battery power reserve. Face ID or Touch ID authentication available.

🤖

Google Wallet

Available on Android smartphones and Wear OS smartwatches. HID now supports dual-device provisioning — provision to both phone and watch simultaneously.

📱

HID Mobile Access App

The dedicated HID app for iOS and Android. Available on the App Store and Google Play. Supports Tap, Twist & Go, and Padlock modes. Compatible with tablets and wearables.

🔗

API Integration

The HID Origo API enables embedding mobile credential issuance directly into existing HR, HRIS, or physical access control management software platforms.

Technical Data

Technical Specifications

Credential Technology
PlatformSeos® (HID Global)
Credential TypeMobile ID (digital virtual credential)
EncryptionAES-128 / SHA-256 (over-the-air sessions)
Credential StorageMobile OS secure enclave or secure element
AuthenticationMutual authentication; optional biometric 2FA
CommunicationBluetooth Low Energy (BLE); NFC (Android)
Tap RangeUp to ~30 cm (12 in)
Twist & Go RangeUp to 2 m (6 ft) via BLE
Platform & Management
Management PortalHID Origo™ (cloud-based, browser)
Mobile OSiOS and Android (current + recent versions)
Wallet IntegrationApple Wallet, Google Wallet
WearablesApple Watch, Wear OS smartwatches
IssuanceOver-the-air (OTA) via email invitation
Bulk ManagementCSV upload; API integration available
Subscription TermAnnual (1-year) or 3-year licence per user
Legacy CompatibilityWorks alongside physical HID cards on same readers

Side-by-Side Comparison

Mobile Credentials vs Traditional Access Cards

Feature 📱 HID Mobile Credentials 💳 Traditional Card / Fob
Issuance MethodOver-the-air, instant, remotePhysical print & hand delivery
Revocation SpeedInstant — cloud portal, one clickCard must be physically collected
Lost Credential RiskLower — phone loss noticed immediatelyHigher — card loss often unreported
Second Factor Auth✓ Face ID, fingerprint, PIN✗ No inherent biometric layer
Apple / Google Wallet✓ Supported natively✗ Not applicable
Remote Management✓ From any browser anywhere✗ Requires physical access
Long-Range Access (BLE)✓ Twist & Go up to 2 m✗ Contact / very close range only
Environmental Impact✓ Zero plastic waste✗ Plastic card lifecycle
Multi-Use Capability✓ Door, elevator, PC, vendingLimited by physical form factor
Battery DependencyiPhone Express Mode works on low battery✓ Fully passive, no battery

Applications

What Can HID Mobile Access Unlock?

🚪

Building Entry

Open main entrances, lobbies, and secure perimeter doors

🛗

Elevator Floor Control

Restrict elevator floor access per card-holder profile

🚗

Car Park & Gates

Twist & Go for hands-free barrier and gate access

💻

PC Login

Authenticate to workstations using the same mobile credential

🖨️

Secure Print Release

Collect confidential print jobs at the printer with a tap

🏨

Hotel Room Access

Digital key solution for hospitality — no physical key card needed

🍽️

Cashless Vending

Authenticate at vending or canteen kiosks linked to access rights

⏱️

Time & Attendance

Log clock-in/out events using mobile credential tap at T&A readers

🎓

University Campuses

Student IDs, library, labs, dorms, dining — all in one mobile credential

Hardware

Compatible HID Readers

HID Mobile Credentials work with any mobile-enabled HID reader supporting Bluetooth Smart or NFC — including the following popular models sold and supported by CSPL Software.

Infrastructure note: Most HID readers sold between 2018 and 2025 support BLE or NFC. Contact CSPL Software for a free infrastructure audit to confirm which readers in your facility are already mobile-ready — and which require upgrade.

FAQ

Frequently Asked Questions

HID Mobile Credentials are digital access identities — powered by Seos® technology — stored securely on an iOS or Android smartphone or wearable. They communicate with compatible HID readers via Bluetooth Low Energy (BLE) or NFC to authenticate users and grant access, replacing traditional plastic access cards. The user simply holds their phone near the reader (Tap) or walks toward it with a wrist gesture (Twist & Go) to open a door.
Yes. HID Mobile Access supports both iOS (iPhone) and Android devices via Bluetooth Low Energy (BLE). NFC support is available on Android only, due to platform restrictions on iOS. For iOS users, both Tap and Twist & Go use BLE. The solution also supports Apple Watch and Wear OS smartwatches.
Yes. Through the HID Origo platform and certified integration partners, organizations can provision corporate access badges directly into Apple Wallet and Google Wallet. Apple Wallet credentials support Express Mode — they work even when the iPhone battery is very low. Google Wallet supports dual-device provisioning, allowing users to add credentials to both a smartphone and a Wear OS smartwatch.
HID Origo is a cloud-based credential management platform. Administrators use it to issue and revoke Mobile IDs, manage users, view activity logs, configure security policies (such as requiring device unlock before credential use), and integrate with access control software via the Origo API. Users can be added individually or via bulk CSV upload. Everything is managed remotely from a web browser — no on-site server required.
Absolutely. Most mobile-enabled HID readers can authenticate both mobile devices and physical cards simultaneously. This hybrid approach allows organisations to transition to mobile credentials at their own pace — issuing mobile IDs to new users or those who request them, while existing cardholders continue using their physical credentials. There is no need for a sudden "big bang" migration.
Tap is a close-range gesture (typically within 30 cm / 12 inches) — similar to tapping a contactless card. It is recommended for high-security doors or turnstiles. Twist & Go is a longer-range Bluetooth gesture (up to 2 m / 6 ft) where the user rotates their wrist while approaching the reader, allowing hands-free access without stopping. Both modes are configurable per reader location via the HID Reader Manager app.
Yes — extensively. Mobile IDs are encrypted with AES-128 and stored in the mobile device's secure OS enclave or secure element. Over-the-air sessions use AES-128/SHA-256. Administrators can require biometric unlock (Face ID, fingerprint, or PIN) before a credential can be used. Credentials are signed by HID and cannot be copied or cloned. If a device is lost, the credential can be revoked instantly from the Origo portal.
HID Mobile Access is licensed on a per-user, per-year basis. Subscriptions are available as Annual (1-year) or 3-year licences. The number of licences can be increased at any time within an existing subscription. Contact CSPL Software for current pricing, volume discounts, and guidance on choosing the right subscription tier for your organisation.

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